Tag: takealot

What online stores need to know about their consumer?

Honestly love online shopping because it is convenient and at the comfort of my home and this is what online stores need to know about their consumer. As a fan of online shopping I am going shares my views of what I think should happen and what online stores need to know about their consumer.

Shop online to avoid the long queues in stores, especially at the end of the month when you can the staff is tired and they just can’t take it anymore. Sometimes I hate shopping at some retailers because they don’t make it worth my while.

Here are what online stores need to know about their consumer

Out of Stock

Items that are out of stock they need to automatically get hidden. There is nothing more annoying, like clicking on an item, only to find out it is sold out. (Data is expensive, so please be considerate)

Payment Options  

Having a variety of payment options its truly a necessity, even the instant payment like Payfast. Waiting for payment to be cleared can take days and the product may be urgently needed and keep in mind not everyone has a credit card.

Sales

Lots of online stores tend to crash when they have huge sales because the website cannot handle the traffic. That is unacceptable, so make sure your IT team is ready to speedily resolve any glitch.

Delivery

Most of the online stores have this in place especially Takealot. Their turnaround on delivery is amazing, maybe it’s because they use the most flexible Mr Delivery. The stores that needs to get on board with the delivery it’s the food stores like Pick N Pay, Woolworths. They need to consider offering free delivery on certain value of the order.

Returns and Exchanges

As easy it was to add an item in the shopping cart may the return and exchange policy is as efficient. I don’t like waiting and a week before turnaround time is not cool. Work with your suppliers and to shorten the turnaround time.

Love online shopping because I work full time and  hate long queues in the store during month end. Hardly get time and always exhausted after work to go buy something and it’s also convenient. Jet Stores have joined the club by offering online shopping.

Do you have anything you would like the online stores to know?

Spare of the moment online shopping

Beauty BuysSo I had a voucher for takealot so I decided to spoil myself with some spare of the moment online shopping and I found some awesome deals, here are the products I bought;

1. Dr Organic Skincare Snail Gel Anti Aging Mask
Well theses days I am always drawn to anything product with anti aging properties, this mask contains Helix Aspersa Muller secretion a substance secreted by snail which has benefits of detoxifying and regenerating the skin.
My first impression it smells awesome, really yes, smells like lemongrass, it’s more like a moisturizer than a mask because it does not dry out the skin and I love that you only use it once a week as part of your cleansing routine. You apply and relax for 10 minutes voila. Claims to contain 70% organic ingredients.

2. Rose en Bos 100% natural lip balms in Lavender and Rose Geranium I love this product because it is proudly South African and 100% natural. I love the lavender lip balm, but not so much of the Rose Geranium as the scent is a bit overwhelming for me.
My first impression these lip balms moisturize my lips for longer than the lip gloss.

3. Nivea Sun Pocket Sun Lotion SPF30 So with my upcoming trip to Durban not that I will be swimming, but my daughter will be so I bought for the beach. Hope the weather will be nice that weekend. Promises to give immediate UVA-UVB Protection and its water resistant.

4. Cosmetics Nail Clipper because mine old one gave up on me.

5. Skin Republic Collagen Infusion Mask Contains marine collagen and elastin with vitamin E, it rejuvenates and revitalizes the skin’s elasticity, tone and firmness. I am a fan of these masks I discovered them a few months back and I make sure I always have them. They are totally worth it